RingCentral Review

RingCentral is one of the most popular and established hosted Internet phone systems. They offer four plans, and they all come with these standard features:

  • Toll free or local number for voice & fax
  • Virtual PBX with Extensions
  • Voicemail with free email delivery
  • Auto-receptionist
  • Internet Fax with free fax software
  • Advanced call management
  • Call forwarding with answering rules
  • Online account management
Here is a summary of the four plans they offer:

  1. RingCentral Professional
  2. RingCentral Business
  3. RingCentral Business Power
  4. RingCentral Business Premium

RingCentral Professional

This is RingCentral’s starter plan for individuals and small businesses. It includes RingCentral Online access, along with a very comprehensive feature set. You can add a dedicated fax number or dial-by-name directory for a small monthly fee.

Pros:

  • 30 day free trial
  • No activation fee
  • Established vendor

Cons:

  • You will probably need more minutes, and they cost 6.7¢ each

Conclusion:
This plan is designed for individuals, entrepreneurs or small business owners. It is a great way to get started and try out a Virtual PBX system, since it is full featured yet still cost effective.

Features

Free Trial 30 days
Monthly Fee $9.99
Activation Fee None
Minutes/month 100
Additional minutes 6.7¢
Extensions 5

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RingCentral Business Plan

This is RingCentral’s recommended plan for small businesses. This package includes more minutes, a lower additional minutes charge, more extensions and other features useful to businesses.

Pros:

  • 30 day free trial
  • No activation fee
  • Established vendor

Cons:

  • A higher monthly charge, but more minutes, extensions and business features are included.

Conclusion:
This plan is the sweet spot for, entrepreneurs or small business owners.

It includes more minutes and features like dial-by-name directory and a dedicated fax number that are designed to help a small business look larger than it is.

This is a good plan if you have more than one employee and will be using more minutes and extensions.

Features

Free Trial 30 days
Monthly Fee $24.99
Activation Fee None
Minutes/month 500
Additional minutes 5.9¢
Extensions 10
True 800 Number included
Dedicated fax number included
Dial-by-name directory included

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RingCentral Business Power

This plan is essentially the same as the Business Plus, but with more standard minutes, more extensions and a lower per minute overage charge.

Pros:

  • 30 day free trial
  • No activation fee
  • Established vendor

Cons:

  • A higher monthly charge, but more minutes, extensions and business features are included.

Conclusion:
This plan is the next level for business owners who are using many extensions and phone numbers for their employees.

This is a good plan if you have many employees and will be using more minutes and extensions.

Features

Free Trial 30 days
Monthly Fee $49.99
Activation Fee None
Minutes/month 1000
Additional minutes 4.8¢
Extensions 20
True 800 Number included
Dedicated fax number included
Dial-by-name directory included

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RingCentral Business Premium

This is RingCentral’s highest level plan. This package includes the most minutes and extensions, and the lowest additional minutes charges.

Pros:

  • 30 day free trial
  • No activation fee
  • Established vendor

Cons:

  • A higher monthly charge, but more minutes, extensions and business features are included.

Conclusion:
This plan is the highest level plan, designed for serious businesses with many employees using the system.

Features

Free Trial 30 days
Monthly Fee $99.99
Activation Fee None
Minutes/month 2,500
Additional minutes 3.9¢
Extensions 100
True 800 Number included
Dedicated fax number included
Dial-by-name directory included

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Optional Add-ons

All plans have these optional add-ons as well:

  • DigitalLine VOIP services
  • Vanity number
  • Additional extensions
  • Additional phone numbers